Shipping policy

Shipping Policy Last Updated: May 2026

Shipping Destination

We currently ship to addresses within the United States only. International shipping is not available at this time.

Order Processing Time

Orders are processed within 1 to 2 business days after payment confirmation. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next available business day.

Shipping Method and Delivery Time

We offer Standard Shipping on all U.S. orders. The estimated delivery timeframe below includes the order processing period.

Delivery estimates are calculated from the date of order placement and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment status at any time.

Shipping Delays

We are not responsible for delays caused by the carrier, weather conditions, or other circumstances outside our control. If your order has not arrived within the estimated timeframe, please contact us at support@dofesy.com and we will assist you.

Damaged or Incorrect Items

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at support@dofesy.com so we can resolve the issue promptly.

Returns and Refunds

We accept returns within 30 days of delivery. Return shipping is provided at no cost to you. Items must be unused, in their original condition and packaging, with proof of purchase. For full details, please refer to our Return and Refund Policy.

Contact

For any shipping-related questions, please reach out to us at support@dofesy.com. We respond to all inquiries within 24 business hours.